01. 04. 2025

Client Systems Support Analysts for a growing Proptech firm

 

The challenge

This leading, global prop-tech provider was going through a period of high growth in the UK due to unprecedented demand for their software.

As part of this demand, they required 4 new Client Systems Support Analysts to join the business to deal with the demands, and support their clients across the UK and Ireland.

Previously when recruiting for roles, they looked at individuals who had come from a finance background, who understood finance but who also had strong technical ability and had been involved in projects around systems – whether it was them with the responsibility for implementing them or not.

With these hires, they wanted to prioritise the personal attributes of potential candidates more - their desire to learn, their enthusiasm for the role, and those that could fit into their culture and develop as the organisation did.

The Solution

Cobalt was selected as their recruitment partner on these vacancies as we’d worked and successfully placed a significant number of people across their UK teams over the past 3 years, giving us an intimate understanding of the personality and culture-fit that was critical to these hires, and having the ability to relay this comprehensive overview of the business, the hiring managers, and most importantly, the culture, to potential applicants.

As one of the only consultancies to specialise in technology and IT recruitment in the property sector, our existing network was key to drawing up a market map and shortlist for the client. We also used LinkedIn Recruiter and other tools we have access to search for those wider targets that the client was looking for.

We presented a shortlist, and within 24 hours, we had interviews booked in with these prospective candidates. Following on from the first round, we had a follow-up call in place to discuss who the client would like to invite back for a final stage.

The results

Within 4 weeks of being instructed on the mandate, we managed to place all 4 Client Systems Support Analysts required. All of these had come from a real estate company - all varying in size and specialism across our industry but, crucially, that would be suited to the client’s culture and could become integral to their growth journey.

 

The tech talent to elevate your real estate, construction, and facilities management teams. Our specialised real estate technology recruitment team has two core focuses; Proptech professionals (across sector-specific technologies like Yardi, Tramps, MRI, Manhatten and Propman), capable of developing new or supporting existing property technology roll-outs, and Business Systems professionals that are either focused on the engineering, development or implementation of Systems, or in the management, support and maintenance of them across traditional IT infrastructure and other key business areas like CRMs, HR and Finance.

These roles like Data Engineers, Business Analysts, Systems Managers and more are typically placed within proptech providers/third-party consultancies, developers, landlords, investment & asset managers and more types of organisations across the built environment. Get in touch with us here.

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