Team Administrator & Office Management Lead
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About the Role
Company Overview:
A leading specialist in commercial property and asset management, managing over £30bn+ in property for a range of UK and international clients, including Fund Managers, REITs, and other property owners.
Team: Surveying - Portfolio
Role Overview:
The Team Administrator & Office Management Lead will provide administrative and surveying support to the Surveying team on a daily basis. This role involves managing a portfolio of properties under the supervision of a Surveyor, handling occupier applications, service charge budgeting, and reporting on behalf of clients. The position also includes ad hoc support for the team as needed.
Job Type: Part-time (20 hours per week)
Key Responsibilities:
- Review leases, prepare documents, and complete input forms in the property management system.
- Assist with service charge budget preparation and reconciliations.
- Respond to tenant inquiries and manage various client and management reports.
- Ensure the property management system is updated, including completing lease update forms.
- Conduct site inspections related to specific works or feedback on particular issues.
- Attend occupier meetings and assist in communication with tenants.
- Draft reports and maintain document control.
- Ensure insurance inspections are completed, especially when passed to occupiers.
- Authorize site works in collaboration with the Surveyor.
- Coordinate compliance with void insurance obligations.
- Track office expenditure and assist in coordinating repairs and maintenance.
- Respond to client and tenant requests for information.
- Perform general administrative tasks, such as updating databases and spreadsheets.
- Monitor statutory and internal compliance with policies and standards (MAPP, RICS, ISO) and ensure adherence to timelines.
Skills & Qualifications:
Technical Skills:
- Experience reading leases, preparing documents, and managing property management systems.
- Knowledge of service charge budgets and reconciliations.
- Strong written and verbal communication skills, with experience writing reports and attending meetings.
- Ability to coordinate repairs, maintenance, and ensure compliance with various obligations.
- Proficient in general administrative tasks, including database and spreadsheet management.
Experience:
- Minimum of 2 years of experience in a similar role.
