Portfolio Management Director

Our client, a leading brand in the property management industry, has contracted Cobalt to help with the hire of a Client Director for their team.

This position will require a distinct background working at a management level within the residential block management space.

The core responsibility will be to manage a sole client that owns a selection of mixed use, large scale developments, whilst also managing a team of Estate Managers who are based at each site.

Key responsibilities:

• Build and maintain a strong relationship with key stakeholders within the account, including property owners, leaseholders, and resident associations.
• Oversee all aspects of service delivery to ensure the account meets contractual obligations and regulatory requirements.
• Collaborate with property managers and operational teams to address service charges, maintenance, and compliance issues specific to the account.
• Act as the primary escalation point for resolving complex issues.
• Reporting on financial performance, compliance, and operational metrics related to the account.
• Provide regular updates and host meetings with the client to review performance and address concerns.
• Support and mentor team members involved in managing the account to uphold high service standards.

Key skills required:

• Significant experience within the leasehold space.
• Extensive knowledge of the section 20 process and dealing with major works projects.
• BSA, Health & Safety, Fire Safety and related Building Safety knowledge is essential.
• Notable client relationship management skills.
• Strong customer service and attention to detail.
• Strong budgeting and financial management experience.

Why this role:

• Very competitive package based on experience.
• Flexible working opportunities (only 3 days per week in the office).
• Management of a small team.

If this position is of interest and you feel you would be a suitable candidate, then please apply online