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Location:
East London, London
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Sector:
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Job type:
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Salary:
£27,000 - £30,500 per annum
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Job ref:
JN -122024-82925_1733161767
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Published:
02 December 2024
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Expiry date:
31 January 2025
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Start date:
ASAP
Job Advertisement: Resident Services Associate - Build-to-Rent Development
Location: East London
Salary: Up to £30,500 per annum + Benefits
The Role
A leading Build-to-Rent (BTR) developer in East London is seeking a Resident Services Associate to provide exceptional customer service and support to residents. The successful candidate will be the primary point of contact for residents, ensuring a high standard of service and fostering a vibrant community atmosphere.
Key Responsibilities
Serve as the first point of contact for resident inquiries and requests.
Coordinate move-ins, move-outs, and property tours for prospective tenants.
Manage front-of-house operations, ensuring a welcoming and secure environment.
Liaise with maintenance and housekeeping teams to address resident issues promptly.
Assist in organizing community events to enhance resident engagement.
Maintain accurate records of resident interactions and property updates.
Support leasing activities by providing information on available units and tenancy terms.
Skills & Experience
Experience in a customer-facing role, preferably in property management, hospitality, or a similar industry.
Strong communication and interpersonal skills.
Excellent organizational skills and the ability to multitask.
Proficiency in property management software and MS Office.
A proactive, solution-focused approach with attention to detail.
Flexibility to work evenings and weekends as required.
Benefits
Salary up to £30,500 per annum.
Holiday allowance, pension scheme, and wellness initiatives.
Opportunities for professional growth within the BTR sector.
How to Apply
Please apply directly or send your email across to jlawrence@cobaltrecruitment.com
