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Location:
Bolton, Bolton
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Sector:
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Job type:
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Salary:
£27,000 - £29,000 per annum
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Job ref:
JN -012025-83081_1737048118
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Published:
16 January 2025
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Expiry date:
17 March 2025
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Start date:
ASAP
Resident Services Assistant
Location: Bolton
Salary: up to £28,000
We are proud to partner with an industry leading developer and operator specializing in community-centric residential properties across the UK. Renowned for innovative, sustainable design and a customer-first ethos, this company delivers vibrant, dynamic spaces where people love to live. With a growing portfolio of properties in the Build-to-Rent sector, this is an exciting time to join a forward-thinking team passionate about redefining modern living.
Key Responsibilities
Assist the Resident Services Manager in delivering outstanding service to residents and maintaining high standards across the development.
Facilitate seamless resident experiences from on boarding to move-out, including conducting property tours, managing tenancy processes, and coordinating renewals.
Liaise with contractors and suppliers to ensure timely and quality maintenance, logging work orders, and following up to completion.
Oversee property inventories, inspections, and report preparation to maintain compliance and operational efficiency.
Support planning and execution of engaging community events to foster a vibrant and inclusive atmosphere.
Manage maintenance requests and respond to resident enquiries, escalating complex issues as necessary.
Cover key RSM duties during periods of absence, ensuring continuity of service.
Key Skills
A proactive and personable individual with strong relationship-building skills.
Excellent organisational abilities with a knack for multitasking in a fast-paced environment.
Experience in property management, residential leasing, or a customer service-focused role (preferred).
Confidence in handling administrative tasks, including drafting documents and managing databases.
Familiarity with health, safety, and building compliance processes.
A full UK driving license and access to a vehicle (with mileage reimbursement).
Why apply?
Be part of a people-first organisation committed to sustainability, innovation, and exceptional customer service.
Access professional growth opportunities in a sector reshaping modern urban living.
Enjoy a collaborative, supportive work environment where your contributions make a real impact.
