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Location:
London, Greater London
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Sector:
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Job type:
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Salary:
£30,000 - £35,000 per annum
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Job ref:
JN -082024-82390_1723825227
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Published:
16 August 2024
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Expiry date:
15 October 2024
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Start date:
ASAP
Guest Services Coordinator
London - Westminster
£30,000 - £35,000k per annum
We are working alongside a leading company in the real estate sector, known for creating and managing high-quality spaces across the UK. Our team is dedicated to delivering exceptional service and innovative solutions, making us a trusted name in the industry. Join us and be part of a dynamic environment where your contributions are valued, and your career can thrive.
The Role:
As the Guest Services Coordinator, you will be the welcoming face of our company, ensuring that all visitors and stakeholders receive a first-class experience. You'll play a crucial role in the smooth operation of the office, handling a variety of tasks that keep everything running efficiently. This position requires excellent communication skills, a proactive approach, and the ability to adapt to a fast-paced environment.
Key Responsibilities:
Assist and support the Admin and Executive Assistant teams.
Manage incoming calls, screening, and transferring as needed.
Provide exceptional customer service to staff and visitors.
Oversee the meeting room diary and manage bookings.
Respond to and manage email inquiries.
Maintain the cleanliness of the reception area and meeting rooms.
Set up and assist with Audio Visual systems.
Liaise with Catering, Tech Service Desk, and Post room teams for event preparation.
Report faults or missing equipment to the Service Desk.
Assist with ad hoc duties, including organizing cleaners and logging helpdesk issues.
Personal Specification
Previous experience within a customer facing role, ideally within Real Estate setting.
High level of Customer service excellence and skills.
Ideally property or real estate experience from previous employment.
Proficiency using Microsoft Office, Word, and any CRM system.
Excellent verbal and written skills
Professional and clear communication skills
Punctual and reliable with a high level of presentation skills
Reliable and enthusiastic nature with a strong passion for the companies brand and image
If this opportunity sounds like the perfect next step up for your career, then apply today!
