Retail Manager

Are you ready to take on a dynamic role in one of London's most prestigious retail destinations? This is your chance to join a leading property brand renowned for delivering world-class services and exceptional experiences.

The Opportunity

We are seeking an ambitious and skilled Retail Manager to collaborate with top-tier retailers and F&B operators, ensuring exceptional service delivery and operational excellence. Reporting to the Senior Retail Manager, you will play a key role in fostering strong brand partnerships, driving sales, and analysing performance data.

Key Responsibilities

• Develop and deliver a robust retailer communications plan, including newsletters, email updates, and CRM management.

• Gather and analyse retailer data, producing trend and KPI reports to inform strategic decision-making.

• Monitor retailer performance through turnover reports and on-site observation, addressing concerns as needed.

• Organise and manage brand partner meetings, ensuring insights and actions are effectively communicated.

• Collaborate with service partners and stakeholders to enhance environmental practices and operational standards.

• Support the planning and delivery of events, providing pre- and post-event analysis to assess impact.

• Work closely with marketing teams to integrate brand partners into events, promotional campaigns, and digital platforms.

• Provide training and support to retailers through toolbox talks and workshops, ensuring compliance and service excellence.

Skills and Experience

Essential:

• Proven experience at a strategic level within retail, leisure, or hospitality.

• Strong analytical skills, with the ability to produce and interpret detailed reports and KPIs.

• Exceptional communication and presentation skills to engage teams and partners effectively.

• A customer-focused mindset with the ability to deliver under pressure.

Desirable:

• Experience in the retail or F&B industries.

• Familiarity with developing retailer communication plans and research methodologies.

• Knowledge of bookkeeping or accounting processes in a retail setting.

This role offers the chance to work for a leading property brand at an exciting and high-profile London destination. Be part of a forward-thinking team that values innovation, collaboration, and excellence.