FM Operations Manager

We are currently seeking a dynamic and experienced Operations Manager to join our clients' team at a rapidly expanding industrial park. This is a unique opportunity to play a pivotal role in overseeing the operational aspects of the site, ensuring excellence in customer service, managing service charge budgets, and championing health and safety practices, whilst representing a leading brand in the world of Real Estate.

Key Responsibilities:

• Customer Service Excellence: Take the lead in delivering exceptional customer service to tenants, fostering strong relationships, and addressing any concerns promptly.

• Financial Oversight: Contribute to the development and management of service charge budgets, ensuring financial efficiency while maintaining high service standards.

• Health and Safety Leadership: Implement and oversee robust health and safety protocols across the site. Promote a culture of safety awareness and compliance with relevant regulations.

• Strategic Planning: Collaborate with key stakeholders to develop and implement operational strategies that align with the growth and objectives of the logistics park.

• Team Management: Lead and motivate a dedicated team, fostering a collaborative and high-performance work environment.

• Qualifications and Skills:

• Proven experience in operations management, preferably within the real estate or logistics industry.

• Desirable: IOSH qualification or equivalent in health and safety.

• Proficient in Microsoft Office Suite, with strong analytical and reporting skills.

• Personal Attributes:

• Exceptional communication and interpersonal skills.

• Strong leadership and decision-making capabilities.

• Ability to thrive in a fast-paced, dynamic environment.

• Benefits:

• Competitive salary package.

• Opportunity for career advancement in a growing organization.

• Comprehensive benefits package.

This is a newly created role, reflecting the continued growth and success of the site. If you are a motivated and results-oriented individual with a passion for operational excellence, we invite you to apply and be a key player in shaping the future success of our dynamic team.

To apply, please submit your CV as soon as possible, as this advert closes on the 26th January.